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How to receive your order?

UPDATED : 04/05/2020 12.13 AM

How to receive your order?

Different delivery addresses depend on different shipping method.


※ Standard Tracked Shipping:

Parcels are usually delivered to your mail box or local post office.

If you missed the parcel,

First :check in your mail box

Second:go to the local post office with the tracking number、order number and the recipient's name.


※ Expedited Shipping Service (DHL,UPS,TNT,FEDEX...):

The Parcels are usually delivered to your home and the shipping list must to be signed by the receiver.

If you missed the parcel,

First:contact your neighbors or family members to make sure nobody took your parcel.

Second:check it in your local shipping company.

Third:go to the post office with your tracking number and the recipient's name to pick up the parcel.


If you still cannot find your parcel, please don’t worry.

Click here to contact us:https://www.yoins.com/Yoins-Contact-Us-a-33.html

We will help you to find a right solution.


If have any questions, please feel free to contact our customer service.

Here are the service entrances: Messenger / Live chat / Email / Call us(001-3235701860).





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